Privacy Policy

GDPR - Privacy Policy

Privacy Policy

Data protection laws are set to change in the UK and Europe from May 25th 2018. This means that we need to inform all our website customers about the information we collect from their visit to  We ask you to supply various personal information when creating an account, placing an order and when contacting us. We use this information for the purpose of fulfilling orders and communicating with you regarding any queries.  When you use our website  you trust us with your information. This privacy policy is meant to help you understand what data we collect, why we collect it and what we do with it.

Information that we collect:

We need to ask for and store your personal information for the legitimate purpose of fulfilling your transactions on our website. Your information is retained in our system until you ask for its deletion, or, we find it irrelevant for the purpose of this application. We collect information to provide better services to our users. For example; many of our services require personal information, such as your name, email address or telephone number to store with your order.

If you decide to opt-in to our mailing list you will also receive emails including company and product news, updates and special offers.  Users may unsubscribe from these services at any time, we will include unsubscribe details at the bottom of every email, or you can contact us directly at  We have a strict privacy policy and your name, email address and other details will NOT be given to a third party outside of The Rowan Tree. We may use third party service providers to help us operate our business and the site, such as sending out newsletters or general administration activities. These third parties will work under our policies and will not duplicate or share your information, in order to sell or trade to others.

Use of cookies

This site uses cookies to identify your preferences and to help with the security of your shopping basket. No personal information is available to us from the use of cookies. (a cookies is a tiny text file stored on your computer). You can delete cookies that are stored on your computer by visiting your history folders.

Reporting Security Issues

The Rowan Tree takes information security seriously. We use an industry standard hosting platform for our web and payment platform and those services comply with the latest rules and regulations regarding data security.

By using this site you agree to this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following any updates to this policy will be deemed as your acceptance to the changes.

Rowan Tree Gifts is the trading name of the Rowan Tree. Our address is The Rowan Tree, 7 Fore Street, Budleigh Salterton, Devon. EX9 6NG Tel 01395 446066

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